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Privacy policy

Privacy policy

We, Expletech, take the protection of your personal data seriously. This privacy policy explains how we collect, use, and protect your information.

Last updatedOctober 9, 2026

1. Data collection & processing

We collect information that you provide to us directly when:

• Filling out contact forms on our website

• Subscribing to our newsletter or updates

• Participating in our partner program

• Applying for a job position

This may include: name, email, phone number, company name, project description, and other information you choose to provide.

2. Legal basis

We process your data on the following legal bases:

• Consent: for visitors from the EEA, the UK and Switzerland, analytics cookies are set only with your consent in the cookie banner. You can withdraw it at any time with 'Cookie settings' in the footer.

• Consent for emails: we send you newsletters and materials only with your consent, when you tick that box in a form. You can unsubscribe at any time.

• Contract: the processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.

• Legitimate interests: improving our services and keeping the site secure. For visitors from other countries this covers analytics cookies, which are on by default. You can turn them off at any time with 'Cookie settings' in the footer.

We are based in Ukraine and process all data under the Law of Ukraine "On personal data protection". For visitors in the EEA, the UK and Switzerland, the GDPR and its UK and Swiss equivalents also apply.

3. Use of information & third parties

We use the collected information to respond to your inquiries and provide services. We engage reliable partners (Third-party processors) to ensure service operation:

• HubSpot — Customer Relationship Management (CRM) system.

• Postmark — Transactional email delivery.

• Vercel — Website hosting and cloud infrastructure.

• Google Analytics 4 (GA4) — Traffic and user behavior analysis.

• Microsoft Clarity — Session recordings and heatmaps that show where the site is hard to use.

• Calendly — Meeting and call scheduling.

Google Analytics and Microsoft Clarity may process data in the United States. For these transfers we rely on Google's and Microsoft's data processing terms.

We never sell your personal information to third parties.

4. Data protection & retention

We store your data only for as long as necessary for the purposes defined in this policy:

• Contact form data: up to 3 years after the last contact.

• Client data: for the duration of the contract plus 5 years to fulfill legal and tax obligations.

• Analytical data: up to 26 months.

We implement SSL encryption, regular backups, and limited access to protect your information.

5. Your rights

You have the right to access, correct, delete, restrict processing, object to processing, and data portability.

To exercise these rights, please contact us at privacy@expletech.com. We will respond to your request within 30 days.

6. Contact information

Data Controller: Expletech

Email: privacy@expletech.com

Address: Ukraine

Policy changes

We may update this privacy policy from time to time. The current version is always available on this page.